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Ohio Local/Intrastate Terms of Service

You are reading the terms of service for Intra-state (Calls made within the state) and Local.

To read the Inter-state (Calls made outside the state) and International terms of service, click here!

Local and Intra-state

Customer understands that the local, local toll (intraLATA), interLATA and international long distance telecommunications services (as applicable) that I am requesting will be provided by Clear Rate Communications, Inc. Customer understands that all local and long distance services are subject to applicable state tariffs on file at state regulatory agencies and/or Clear Rate Communications' Terms of Service available through this website or by calling customer service at 1-877-877-4799.

Customers have certain rights and responsibilities under the Minimum Telephone Service Standards (Ohio Adm.Code 4901:1-5)(MTSS). These safeguards can be found in the Appendix to Ohio Adm.Code 4901:1-5-03, which is entitled "Telephone Customer Rights and Responsibilities". These rights and responsibilities include complaint handling, ordering or changing service, service repair, payment of bills, and disconnection and reconnection of service.

An Agreement shall be effective and binding upon the parties upon full execution by both parties. By establishing service the Customer agrees to the following terms (as applicable, e.g., business or residential).

Deposit Customer agrees that Clear Rate Communications has the right to obtain a current credit report in connection with Clear Rate Communications' review of an application for service, and that Clear Rate Communications has the right to report to others its credit experience with Customer. Upon Customer's request, Clear Rate Communications will provide Customer with the name and address of each consumer reporting agency from which Clear Rate Communications obtained a consumer report. Clear Rate Communications will review Customer's credit history and income to determine if Customer qualifies for service without a pre-payment.

The Company may require security deposits for Applicants for service or existing customers needing to establish creditworthiness in accordance with the provisions of the Rule 4901:1-17 of the Ohio Administrative Code and Rule 4901:1-5 of the PUCO's Minimum Telephone Service Standards. The deposit will be held as a guarantee for the payment of charges. A deposit does not relieve the Customer of the responsibility for the prompt payment of bills on presentation. Credit may be established by any means found in 4901:1-17 and 4901:1-5 of the Ohio Administrative Code.

The deposit will not exceed an amount equal to two months of an average monthly bill for all regulated local exchange services for the ensuing twelve months, plus thirty percent (30%) of estimated monthly recurring charges. The amount of such usage may be estimated from past usage, the Customer's estimated anticipated usage, or Clear Rate's state average usage considering type and nature of service. In lieu of a deposit, a Customer may provide a third-party guarantor, as set forth in 4901:1-5 of the Ohio Administrative Code.

A new or additional deposit may be required to cover the amount provided in Section 2.7.2 above when a deposit has been refunded or is found to be inadequate by virtue of abnormal usage or nonpayment. Pursuant to 4901:1-17 and 4901:1-5, the total deposit shall not be more than twice the amount of an average monthly bill plus 30 percent. Written notice shall be mailed advising the Customer of any new or additional deposit requirement, and the Customer shall have twelve (12) calendar days from the date of mailing to provide the new or additional deposit.

Deposits shall be sent or delivered to: Clear Rate Communications, Inc., 24700 Northwestern Hwy., Suite 340, Southfield, MI 48075. Clear Rate will maintain records that show the name and address of each depositor, the amount and date of the deposit, and each transaction concerning the deposit. Unclaimed deposits, together with accrued interest, shall be credited to an appropriate account and shall be disposed of in accordance with law. A receipt of deposit will be furnished to each Customer from whom a deposit is received. Upon request, duplicate receipts will be provided to Customers who have lost their receipts if the deposits are substantiated by Clear Rate's records.

The existence of a deposit in no way relieves the Customer of the obligation to comply with Clear Rate's regulations for the prompt payment of bills. Deposit refunds will be handled in accordance with the MTSS. Interest on deposits will be handled in accordance with the MTSS.

Term of Service Customers ordering business packages from this website agree to a one-year term of service. Upon the completion of the one-year term, the contract reverts to month-to-month at the same rate. Customers ordering residential packages from this website will be on a month-to-month arrangement. The term of an Agreement shall commence upon the initial service connection by Clear Rate Communications and shall continue for the term set forth above.

Billing Bills to Customers will be issued monthly unless Clear Rate is authorized by the Commission to bill at other than monthly intervals because of unusual circumstances. Monthly Recurring Charges are billed in advance. Pursuant to 4901:1-05, the customer has the option to spread local exchange telephone service installation charges over a period of three months. Certain toll charges and NRCs are billed in arrears. If a Customer elects, Clear Rate may issue a billing statement to a Customer in an electronic format only. Clear Rate shall have no responsibility with respect to billings, charges, or disputes related to services used by the Customer which are not included in the services herein including, without limitation, any local, regional, and long distance services provided by a third party vendor. The Customer shall be fully responsible for the payment of any bills for such services and for the resolution of any disputes or discrepancies with the service provider. Subscriber bills will contain all of the Information required by 4901:1-5.

Clear Rate may impose a one-time late payment charge not to exceed 1.5% on any bill not paid by the due date listed on the invoice. Customers are obligated to drop off payment at a designated payment location or mail payment to the address contained on the invoice. Customers shall be responsible for all costs incurred in the collection of unpaid charges or in any other action to enforce payments and/or obligations arising under the terms and conditions of service. Clear Rate will also charge a check service charge if a check tendered for payment is returned to Clear Rate as non-sufficient funds (NSF) or is not in acceptable form.

A late payment charge may be imposed by Clear Rate. A check service charge will be assessed for any reason a check tendered to Clear Rate by a Customer as payment for a service is returned to Clear Rate or is not in an acceptable form. The check charge will be thirty dollars ($30.00) per check. Examples of the application of the check charge include, but are not limited to, the following:

a. Insufficient funds.
b. Improper or lack of endorsement.
c. A check issued in such a manner as to be unprocessable or places unreasonable burdens on Clear Rate.
d. Conflict in the amount shown numerically and the amount written alphabetically on the check.
e. Qualified endorsement not acceptable to Clear Rate.
f. The Customer places a stop payment on the check.
g. Any other reason which would cause Clear Rate to return the check.

If a Customer makes a partial payment in a timely manner and does not designate the service for which payment is made, the payment shall first be applied to the undisputed balance for local service, with the remainder applied on a pro rata basis to regulated utility services and toll service. Any remainder will then be applied to deregulated and unregulated services other than toll. Any late payment penalty charge will be applied only to the outstanding balance for utility services.

No collection efforts other than the rendering of the bill shall be undertaken until the delinquency date.

Any governmental assessments, fees, licenses, or other similar taxes or fees imposed upon Clear Rate may be charged to Customers receiving Clear Rate's service within the territorial limits of the governmental authority imposing such taxes and fees. Such taxes and fees will be allocated among such Customers on the basis of Customers' monthly charges for the types of service made subject to the taxes or fees. Such taxes and fees will be separately stated on bills. Local Number Portability ("LNP"), Presubscribed Interexchange Carrier Charge ("PICC"), Universal Service Fund ("USF"), Telecommunications Relay Service ("TRS"), TTY/TDD surcharges will also be charged where applicable.

Early Termination Fees If a Business Customer terminates service prior to the expiration of the term of the contract without cause, the Customer will be required to pay an early termination charge as follows.

Should Customer terminate this Agreement, other than for breach, at any time during the term of the Agreement, Customer shall be liable to pay Clear Rate Communications a cancellation penalty equal to 75% of the average monthly invoice (excluding taxes and regulatory charges) times the remaining months in the then current term. Either party may terminate this Agreement without notice upon the other party's breach of any term, condition, or obligation hereunder if such breach is not remedied (i) within ten (10) days from the date of written notice with respect to any monetary obligation, and (ii) within 30 days from the date of written notice with regard to any other breach (e.g., a no dialtone condition).

Disconnection Prior to the disconnection of service, Clear Rate shall provide a written notice to the Customer setting forth the reason for disconnection and the final day of disconnection by which the account is to be settled or specific action taken. The notice shall be postmarked at least seven days prior to the date of disconnection of service and no sooner than fourteen days after the due date of the bill. The notice shall be considered rendered to the Customer when deposited in the U.S. Mail with postage prepaid. If delivery is by other than U.S. Mail, the notice shall be considered rendered when delivered to the last known address of the person responsible for payment for the service. The notice will specify 877-877-4799 as a toll-free number at which a Clear Rate representative can be reached to provide additional information about the disconnection. In no event shall service be disconnected after 12:30 on the day preceding or day on which Clear Rate's local business office or local authorized agent is closed.

All requirements for discontinuance of service by the company will be consistent with 4901:1-5 of the Commission's Minimum Telephone Service Standards. Service may be refused, disconnected, or suspended:

A. Without notice if a condition on the Customer's premises is determined by Clear Rate to be hazardous.

B. Without notice if the Customer uses the service in such a manner as to adversely affect Clear Rate's equipment or Clear Rate's service to others.

C. Without notice if equipment furnished, leased, or owned by Clear Rate is subject to tampering.

D. With notice (or an attempt to notify through any reasonable means) if there is unauthorized fraudulent use. Unauthorized use includes, without limitation, use or attempted use for an unlawful purpose and/or use or attempted use in any fraudulent manner.

E. With prior written notice if there are reasonable grounds to believe there is a violation of or noncompliance with Clear Rate's regulations on file with the Commission, municipal ordinances, or law.

F. With prior written notice if the Customer or prospective Customer fails to furnish service equipment, permits, certificates, or rights-of-way specified to be furnished in Clear Rate's regulations filed with the Commission as conditions for obtaining service, or withdraws such equipment or terminates those permissions or rights, or fails to fulfill the contractual obligations imposed upon the Customer as conditions of obtaining service.

G. With prior written notice if the Customer fails to permit Clear Rate reasonable access to its equipment.

H. With prior written notice if the Customer routinely uses abusive or profane language or makes physical threats in conversations with Clear Rate personnel.

Except as otherwise noted, service may be refused, disconnected, or suspended for nonpayment of a bill if Clear Rate has made a reasonable attempt to effect collection and:

A. Clear Rate has provided the Customer with seven (7) days' prior written notice with respect to an unpaid bill or twelve (12) days' written notice with respect to an unpaid new deposit. In no event will disconnection for nonpayment occur earlier than 14 days after the due date.

B. In the event of a dispute concerning the bill, Clear Rate will require the Customer to pay a sum of money equal to the amount of the undisputed portion of the bill. Efforts to resolve the complaint using the complaint procedures in Section 2.10.2 shall continue, and service shall not be disconnected for nonpayment of the disputed amount.

The following reasons are not sufficient cause for refusal, suspension, or discontinuance of service to a present or prospective Customer:

A. Delinquency in payment for service by a previous occupant of the premises to be served, unless that occupant is a Customer of the same household as the customer.

B. Failure to pay for unregulated services or equipment purchases.

C. Failure to pay the bill of another Customer as guarantor thereof.

D. Failure to pay for a different type or class of public utility service or 900, 960 or 976 calls disputed by the Customer. However, if a residential customer has requested that Clear Rate remove the free 900 or 976 call blocking service, then that Customer shall be fully responsible for payment of all such calls regardless of who made the call from the Customer's telephone line.

E. Failure to pay for information service not regulated by the Commission.

F. Permitting another occupant of the premises access to the telephone utility service when that other occupant owed an uncollectible bill for service rendered at a different location.

Notwithstanding any other terms or conditions of service, Clear Rate will postpone the disconnection of service to a residential Customer for a reasonable time, not to exceed thirty (30) days, if the Customer produces verification from a physician or a public health or social services official stating that telephone service is essential due to an existing medical emergency of the Customer, a customer of the Customer's family, or any permanent resident of the premises where service is rendered. This written verification shall identify the medical emergency and specify the circumstances. Initial verification may be by telephone if written verification is forwarded to Clear Rate within five (5) days.

Disputes & Complaints The Customer shall notify the Company of any disputed items on a bill within a reasonable period of time after receipt of the bill. The existence of a disputed amount does not relieve the customer of their obligation to pay current charges. If the Customer and the Company are unable to resolve the dispute to their mutual satisfaction, the Customer may file a complaint with the Commission in accordance with the Commission's rules of procedure.

Inquiries, general questions, or complaints may be directed informally to Clear Rate by telephone, in person, or in writing at Clear Rate's office located at 24700 Northwestern Hwy., Suite 340, Southfield, MI 48075. Customers can reach Clear Rate's customer service department by dialing toll-free: 877-877-4799. For 24-hour repair and emergencies, customers can call 866-366-4665. Clear Rate's repair department accepts calls on a twenty-four-hour-a-day basis. Complaints concerning the charges, practices, facilities, or services of Clear Rate will be investigated promptly and thoroughly. Clear Rate will keep records of each complaint showing the name and address of the complainant, the date and nature of the complaint, its disposition, and all other pertinent facts dealing with the complaint that will enable Clear Rate to review and analyze its procedures and actions for at least thirty (30) days. Each Customer may file with the Commission for resolution of disputes. Each complainant will be mailed a statement of the complainant's right to contact the Commission at:

Public Utilities Commission of Ohio
180 E. Broad Street
Columbus, OH 43215
1-800-686-7826 (Voice)
1-800-686-1570 (TDD)

Clear Rate shall notify Customers, by bill insert or notice on the bill form, of the address and telephone number where a Clear Rate representative qualified to assist in resolving the complaint can be reached. The bill insert or notice shall also include the following statement:

"If your complaint is not resolved after you have called (name of utility), or for general utility information, residential and business customers may call the Public Utilities Commission of Ohio (PUCO), toll free at 1-800-686-7826 or or for TDD/TTY toll free at 1-800-686-1570, from 8:00 a.m. to 5:30 p.m. weekdays, or visit www.puco.ohio.gov.
The Ohio Consumers' Counsel (OCC), represents residential utility customers in matters before the PUCO. The OCC can be contacted toll free at 1-877-742-5622 from 8:00 a.m. to 5:00 p.m. weekdays, or visit www.pickocc.org."

Provision of Services Subject to the terms and conditions of this Agreement, Clear Rate Communications shall provide to Customer the specified telecommunications and network access services set forth below (the "Services"), solely for Customer's own use, and not for the use or benefit of any third party. Customer takes full responsibility for the use of the Services by any minors and hereby consents to such minors' use of the Services. The Services provided by Clear Rate Communications to the Customer are not for resale without the prior written agreement of Clear Rate Communications.

Inspection, Testing, and Adjustment Clear Rate may, upon reasonable notice, make such tests and inspections as may be necessary to determine whether the requirements of service are being complied with in the installation, operation, or maintenance of the Customer's equipment.

Interference and Hazard The operating characteristics of Customer premises equipment or communications systems connected to Clear Rate's services must not interfere with, or impair, any of the services offered by Clear Rate. Additionally, connected Customer premises equipment must not endanger the safety of Clear Rate employees or the public, damage or interfere with the proper functioning of Clear Rate's equipment, or otherwise injure the public in its use of Clear Rate's service

Maintenance and Repair The Customer shall be responsible for damages to Clear Rate's facilities used in the provision of regulated services caused by the negligence or willful act of the Customer or those using Clear Rate's service through the Customer. The Customer may not physically modify or intrude upon, rearrange, disconnect, remove, or attempt to repair any of Clear Rate's facilities except upon written consent of Clear Rate.

The Customer's obligation to Clear Rate is the same whether the facilities involved are Clear Rate's facilities or are facilities leased by Clear Rate from another party. If Clear Rate incurs expenses due to the Customer's actions that result in damage or impairment of Clear Rate's owned or leased facilities, Clear Rate will pass on to the Customer any and all expenses to repair Clear Rate's facilities or that the owner imposes on Clear Rate for leased facilities.

Liability With respect to a claim or suit, by a customer, or by any others, for damages associated with installation, provision, preemption, termination, maintenance, repair or restoration of service, or any other service, Clear Rate's liability, if any, shall not exceed an amount equal to the proportionate part of the monthly recurring charge for the service for the period during which the service was affected. This liability shall be in addition to any amounts that may otherwise be due the customer pursuant to the terms of this website or Clear Rate's tariffs or state commission regulations as an allowance for interruptions.

The services furnished by Clear Rate, in addition to the limitations set forth preceding, also are subject to the following limitations: Clear Rate shall not be liable for damage arising out of our mistakes, omissions, interruptions, delays, errors or defects in transmission or other injury, including but not limited to injuries to persons or property from voltages or currents transmitted over the service of Clear Rate caused by customer provided equipment (except where a contributing cause is the malfunctioning of a Clear Rate-provided connection arrangement, in which event the liability of the Company shall not exceed an amount equal to a proportional amount of the Clear Rate billing for the period of service during which such, mistake, omission, interruption, delay, error, defect in transmission or injury occurs.) Clear Rate also shall not be liable for the acts or omissions of other companies when their facilities are used to provide service.

Except for granting credit allowances for interruptions of service as provided in the last paragraph of this section, and in accordance with O.A.C. 4901:1-5, Clear Rate shall not be liable for any claim or loss, expense or damage, for any failure of performance due to failure or malfunction of Customer-supplied equipment, storms, fires, floods or other catastrophes, power failure, natural emergencies, insurrections, riots or wars, or any law, order, regulation, or other action of any governmental authority or agency thereof.

Clear Rate shall not be liable for, and shall be fully indemnified and held harmless by, Customers against any claim or loss, expense or damage, for defamation, libel, slander, invasion, infringement of copyright or patent, unauthorized use of any trademark, trade name, service mark, or proprietary or creative right, or any other injury to any person, property, or entity arising out of the material, data, or information transmitted. No agent or employee of any other carrier shall be deemed to be an agent or employee of Clear Rate. Clear Rate's liability due to any failure of the transmission shall not exceed an amount equal to the charges provided for by the applicable tariff (for regulated services) and applicable price list, catalogue, and/or contract (for all other services) for the call. Clear Rate shall not be liable for damages arising out of the use of Clear Rate's services for the transmission of anything other than voice grade service.

Clear Rate will provide a customer's correct name and telephone number to a calling party either upon request to or interception by Clear Rate in the event there is an error or omission in the customer's directory listing. Clear Rate's liability for any errors or omissions in any directory listings is limited to the charges made for the listing itself. In the event Clear Rate omits a subscriber's listing from the white pages of the telephone directory or lists an incorrect telephone number, the company shall issue the subscriber a credit for the equivalent of not less than three months' regulated local service charges. Such credit shall not apply in cases where the subscriber has provided such listing information after the deadline for directory publication. The subscriber shall be given the option of taking the credit or pursuing other remedies.Clear Rate shall not be liable for any incidental, indirect, special or consequential damages of any kind, including loss of use, loss of business, or loss of profit, arising from errors or omissions in directory listings.

When a Customer with a non-published telephone number, as defined herein, places a call to Emergency 911 Service, Clear Rate will release the name and address of the calling party, where such information can be determined, to the appropriate local governmental authority responsible for the Emergency 911 Service upon request of such governmental authority. By subscribing to service, Customer acknowledges and agrees with the release of information as described above.

Warranty Disclaimer Customer uses the Services at Customer's own risk. Clear Rate Communications, its employees, affiliates, agents, third-party information providers, merchants, licensors and the like, do not warrant the Services will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of the Services, or as to the accuracy or reliability of any Content, product, service, or merchandise provided through the Services. THE SERVICES ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT BY WAY OF LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OF NON-INFRINGEMENT, ARE MADE WITH RESPECT TO THE SERVICES OR ANY CONTENT OR SOFTWARE THEREIN.

Force Majeure Customer shall not hold Clear Rate Communications liable for any delay or failure in performance whatsoever due to earthquakes, shortage of supplies, transportation difficulties, labor disputes, riots, war, fire, epidemics and similar occurrences beyond Clear Rate Communication's reasonable control.

Service Area Clear Rate mirrors the service areas of AT&T Ohio and Verizon.

Service Connection Assistance Program Pursuant to the MTSS, customers may be eligible for the "Service Connection Assistance Program" described below:

A. General Service Connection Assistance (SCA) is a telephone assistance program that provides certain eligible residential customers requesting local exchange service with the following benefits:

Waiver of applicable deposit requirements under Section 2.7 of this tariff.
Full or partial waiver up to $60 of applicable service connection charges for establishing or reestablishing local exchange service as described in Section 4.1.1.2 of this tariff (Service Connection Assistance does not apply to network wiring charges).

B. Regulations

Service Connection Assistance is a basic local exchange residential service offering available to customers who are currently participating in one of the following assistance programs:
- Home Energy Assistance Program (HEAP);
- Supplemental Security Income (SSI) under Title XVI of the Social Security Act;
- Food Stamps;
- Federal Public Housing or Section 8 Assistance; or
- Medical Assistance under Chapter 5111 of the Ohio Revised Code (Medicaid).
The Telephone Company shall require, as proof of eligibility for Service Connection Assistance, a document signed by the customer, certifying under penalty of perjury that the customer is receiving benefits from one of the programs identified in Paragraph 2.3.1.above; identifying the specific program or programs from which the customer receives benefits.
Customers of Service Connection Assistance cannot be a dependent (as defined by the Federal Income Tax Code) under the age of 60.
Service Connection Assistance is available for all grades of service.
Service Connection Assistance is available for a single telephone line at the customer's principal place of residence.
Service Connection Assistance shall be available to eligible customers not more than once in a one-year period at the same address. Customers must pay or make arrangements to pay to the Telephone Company any outstanding bills for regulated telephone services in the customer's name, and no other member of the household may owe money for such services previously provided at the customer's current address.
Service Connection Assistance customers are not restricted on the optional services to which they may subscribe.

Description of Services Definitions

Local Service - Telephone service furnished between points located within an area where there is no toll charge. Unless otherwise specified, local calling areas shall be the same as the local calling areas of the incumbent carrier.

Local-Toll - any service in which calls made by an end user customer are intraLATA toll.

Long Distance Service - any service in which calls made by an end user customer are interLATA toll.

Business Basic Line Service Business Basic Line Service provides a customer with all the features of basic local exchange service set forth in Section 3.6 below, and provided over a single, voice-grade telephonic communications channel which can be used to place or receive one call at a time. See Section 4 for rates.

Business Unlimited Local and Long Distance Calling Plan The monthly rate for the Business Unlimited Calling Plan entitles the customer to unlimited outgoing calls per month within the local calling area, local-toll and long distance within the contiguous 48 states without additional charge beyond the monthly rate per access line. Directory Assistance calls are not included with this plan. Usage under any optional plans cannot be aggregated with this plan. See below for rates.

Service Ordering Charges Service ordering charges are applied to Customers upon a request for service and when a Customer requests subsequent facility, software or account changes.

New Order Charges
Establish Charge - Business

Installation Fee	$59.00
Add or Change	$9.95
Record Work Only	$9.95

Line Connection Charge - Business
Establish Charge

See fee schedule above or add/change

CUSTOM CALLING FEATURES

CALL WAITING - Provides a signal when a second call is coming in on a busy line.

Monthly Price
Business

$7.50

CALL FORWARDING VARIABLE - Permits the Carrier's customer to automatically transfer all incoming calls to another dialable telephone number.

Monthly Price
Business

$7.50

THREEWAY CALLING - Adds a third party to an established connection without operator assistance.

Monthly Price
Business

$7.50

Advanced Custom Calling Features

AUTOMATIC CALLBACK - Automatically returns the last incoming call whether or not it was answered.

Monthly Price
Business

$7.50

REPEAT DIALING - The telephone number associated with the last outgoing call placed by the customer (calling party) may be automatically redialed.

Monthly Price
Business

$7.50

CALL SCREENING - Carrier's customer can designate 10 numbers from which incoming calls will be connected to a prerecorded announcement that calls are not being taken now.

Monthly Price
Business

$7.50

CALLER ID - For each customer line on which Carrier resells Caller ID, displays incoming number on a Customer provided display device attached to line or telephone or answering machine with a built in screen.

Monthly Price
Business

$11.95

CALLER ID WITH NAME - For each customer line on which Carrier resells Caller ID with Name, must subscribe to Caller ID. Displays the listed name associated with the number on the Customer provided device.

Monthly Price
Business

$11.95

The following services may be billed on a per use basis:

Business Per Use
Automatic Callback, per Carrier's customer's use	$1.99
Repeat Dialing, per Carrier's customer's use	$1.99
Call Trace (Customer will be charged for each activation of the service. Automatically traces the number for the last call received by the customer. Per activation, by customer)	$20.00

BUSY LINE TRANSFER - Automatically forwards the incoming call to a predetermined, dialable number served by the same CO switch.

Monthly Price per line
Business

$5.00

ALTERNATE ANSWERING - If the number called does not answer, after 3 to 4 rings the call is automatically forwarded to a predetermined number.

Monthly Price per line
Business

$5.00

CUSTOMER CONTROL OPTION - Allows the Carrier's customer to activate/deactivate the Busy Line Transfer and Alternate Answering Features.

Monthly Price per line
Business

Busy Line Transfer Included
Alternate Answering Included

MULTI RING SERVICE - Carrier's Customer has up to 3 telephone numbers associated with 1 line without adding a 2nd or 3rd line. (Distinctive ringing and distinctive call). Distinctive call waiting tone for each will be provided when Carrier subscribes to it for resale on customer line. (Entitled to 1 Directory Listing)

Monthly Price per line
Business

1st Line	$7.95
2nd Line	$7.95

REMOTE CALL FORWARDING - Remote Call Forwarding (CO Based): Provides a method to automatically transfer all incoming calls to another dialed number at all times. The dialable number is defined by Carrier for its customer. The dialed number can be either a 7 or 10 digit number (POTS) and can be changed via a service order. No physical telephone is required at the Carrier's customer's dialed number. (Business Service Ordering and Line Connection Charges apply).

Monthly Price per line
Business

$19.99

- per additional feature necessary
for each additional call to be
forwarded simultaneously $5.00

Plans
For service packages that include unlimited Voice Local Calling the service is available for standard voice calling only. If it is determined that usage is not consistent with standard voice applications, such as for Internet access services, commercial facsimile, auto-dialing, or telemarketing Clear Rate may assess an additional 4.9 cents per minute charge for every minute beyond 4,000 minutes.

Plans - AT&T Exchanges
Residential Plans

Residential Regional Unlimited (RRU)
Monthly Charge: $26.95
Includes: