How do I know if I’m getting the best rates?

You can be almost certain you’re not currently getting the best rates – at least, not with every call. In today’s world of highly competitive telecommunications most companies have rates and service offerings that change based upon the time of day, between peak and non-peak hours. Clear Rate Communications offers a solution to traditional long distance charges with a simple and clear fee service agreement – just 4.9 cents a minute, anytime, anywhere, that’s it!

Select one of our unlimited calling plans to receive unlimited local, local-tool, and long distance calling to the continental United States (not including Alaska and Hawaii).

My rates are higher than they’re supposed to be — what should I do?

In order for Clear Rate to bill you on the plan you agreed to, every telephone line that has long distance calling must have a Primary Inter-exchange Carrier, Clear Rate, assigned to that line. Your local telephone company should have the same carrier information in their database. If both of these conditions are not met, your calls will be billed by your local service provider or another carrier and could be at a much higher rate.

If you have Clear Rate’s local and long distance services, we will assign the appropriate Primary Inter-exchange Carrier (PIC) to your line so you do not have to worry about receiving bills from any other carrier.

What does “intralata” and “interlata” mean?

Intralata refers to calls between two points that are within the same LATA, or Local Access Transport Area. It also refers to local-toll or regional long distance. LATAs are usually within a single state. Clear Rate charges the same rate for intralata and interlata calling.

Interlata refers to calls between points in different LATAs. “Inter” is a prefix meaning “between” and LATA is an area or region. Interlata is also known as long distance calling. Such calls may be within the state or state-to-state.

What’s the difference between “intrastate” and “interstate?”

Intrastate refers to calls between two points that are within the same state. Such may include both intralata and interlata calls and rates may be different for each. Interstate refers to calls between points in different states. Such may include both intralata and interlata calls.

How can I tell what my billing increments are?

Service providers may apply different billing increments to different plans. Billing increments are variable units of time measured in minutes or seconds for billing purposes. Billing increments make a difference, especially with shorter calls. To find out what billing increments are applied to your plan, you can call your service provider or review your bill.

  • 60-second billing increments are rounded up to the nearest minute and usually adds an average of about 30 extra seconds for each call.
  • Six-second billing increments are rounded up to the nearest six seconds. Six seconds is 0.1 minute and is one of shortest billing increments available. With the rounding up, this usually adds about 3 seconds to each call. Six-second billing increments will reduce the total billed time by 10% – 15%, as compared to 60-second billing increments.