
Ten years in, Luma is still the person people call when they need to figure something out, whether it's life or telecom.
Ask Luma to describe her job in one sentence, and she'll warn you first: "It's gonna be a long sentence, sorry to my English teachers! 😂"
Here's how she puts it: she helps businesses make sense of the ever-changing world of telecom, data, and IT. She starts by listening to their story, then builds solutions that fit their needs, finds ways to improve their day-to-day, and makes things happen by consulting with Clear Rate's team of pros. The goal is to keep her customers one step ahead of technology so they can focus on growing their business. "And I'm with them every step of the way," she says, "bringing personalized service, genuine care, and a little excitement to what I do."
"I love watching our company evolve and being part of it!"
Colleagues come to Luma for personal advice, a good reality check, and, of course, anything involving a phone system. "Apparently, I'm the person people call when they need to figure something out, whether it's life or telecom!"
Be proactive. Luma wishes businesses would check in with Clear Rate, as their trusted advisor, before making a change to their technology or communications. "Sometimes a quick conversation beforehand can save a lot of headaches afterward!"Luma Gorial
"We have two lives; the second one begins when we realize we only have one."
"It's a much kinder world when we see the 5-year-old in every human."
She can figure out the recipe and ingredients of a dish just by tasting it, and she comes pretty close