Considering Clear Rate? Take a look at what our customers have to say about our services. Already a customer? Drop us a line with your compliment. If you have a concern, we want to know about that, too. Either way, please reach out.
The value and service I receive from Clear Rate is exceptional. The few times I have had to call customer service, my issues have been resolved promptly. We recently moved our offices, and they made the transition to our new location seamless. I’m very happy.
Your technician was incredibly customer oriented and skilled. We couldn’t be more appreciative of his time and work. The pace at which he worked, the consideration he provided to my team… the additional questions that he answered… the 2-year unresolved problem that he resolved… were exemplary.
Clear Rate had the best services, most reliable network and friendly, knowledgeable support for a very reasonable rate. … Signing up and transferring our service was very straightforward and didn’t take long.
My company recently moved to the 888 Big Beaver office building in Troy, MI and had Comcast installed initially. Their internet service (or lack thereof) was causing one of our most important computer programs to crash. They came out several times and we spent hours on the phone with them, but they could not fix the issue… Sherry at Clear Rate gave us great tech advice and demonstrated how her product could resolve the issue we are having and provide way better service than Comcast. Clear Rate all the way…
Your team bent over backwards to ensure my installation went smoothly. I can’t thank you guys enough!
Very pleased with service staff and contact from NOC before our staff noticed any issues. In over 20 years of IT and dealing with phone companies, Clear Rate is perhaps the BEST I have had the pleasure of working with.
The best phone company to work with. Hands down the best customer service. Ask for Sherry!
As complicated and invasive as this installation needs to be, your crew has managed to be almost invisible and behind the scenes (during business hours!). I cannot thank everyone enough.
Alex S. was amazing. Thank you for being very kind, patient, efficient and helpful. My mother and I appreciate you. I hope nothing but the best for you. Thank you Alex S. Happy 2022 and beyond.
Price is competitive which is important with declining educational budgets. I recommend them to everyone I can.
Gerry Hollander RCDD
Many thanks to Eric and Fay, Chris and Alex and the Clear Rate Customer Service Team who truly do serve customers and are a delight.
Clear Rate Communications has always given me the kindest support. Kristen helped me today and was very kind, very professional, very caring in helping me as I help my elderly mother with her phone billing. I don't think I've ever had sweeter service.5 STARS FOR Kristen!
Better Business Bureau Review
I don't know about all the other people's reviews but you need to give a shout out to some employees who step up and do a great job and one of them is a person named Kristen who works in the business department she helped me with my voicemail and fixed the problem and I really appreciate it and I think she deserves 5 stars in a raise!!
David L R.
The technician sent today did a great job troubleshooting our issues and was very helpful.
Clear Rate Communications has always given me the kindest support. Kristen helped me today and was very kind, I would like to thank Kristen for her assistance in solving a problem with closing my deceased Mothers account. She was understanding, and did what needed doing to resolve the issue.
Better Business Bureau Review
Our fiber internet connection from Clear Rate meets the high bandwidth demands. And the price is very competitive!
CSR Nancy was very helpful with setting up my phone. I followed the directions I received but it wouldn’t work. She was kind, patient, knowledgeable about my issue. She walked me through fixing the issue. Instructed me with confidence, she solved the problem and made sure everything was working before she let me hang up. A shout out to Nancy for her excellent customer service skills. Marsha LaPage Google Reviews.
Kara took my over the phone payment and was very courteous and helpful today.