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Clear Rate Customers Say the Nicest Things

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Considering Clear Rate? Take a look at what our customers have to say about our services. Already a customer? Drop us a line with your compliment. If you have a concern, we want to know about that, too. Either way, please reach out.

Clear Rate demonstrated exceptional responsiveness in providing reliable, secure connectivity for our new location in record time. I highly recommend them as a telecommunications provider.

Eric N. Rouseau

Clark Hill



Not only is Clear Rate Dedicated Fiber fast and reliable, but I appreciate the high level of customer care that’s based right here in Troy, Michigan.

Jeffrey M. Mize

Dickinson Wright

Director of Network Security


I have been working with Mike, Riley, and Zac and they have been nothing short of amazing! They have been attentive, prompt, understanding, polite, and sensitive to our tight timeline. The ability to have someone be your go-to, and have them truly be accessible to you, when you are going through a migration is key. As a collection agency, our phone system is our backbone. We are only as good as our phone carrier and our phone carrier is only as good as the technicians they have working for them. I recommend unprecedented raises for all three of them! 😊

Sharon Alfano

CBM Services

Vice President


The value and service I receive from Clear Rate is exceptional. The few times I have had to call customer service, my issues have been resolved promptly. We recently moved our offices, and they made the transition to our new location seamless. I’m very happy.

Kevin G.

Google Reviews

Your technician was incredibly customer oriented and skilled. We couldn’t be more appreciative of his time and work. The pace at which he worked, the consideration he provided to my team… the additional questions that he answered… the 2-year unresolved problem that he resolved… were exemplary.

Faraz A.


Clear Rate had the best services, most reliable network and friendly, knowledgeable support for a very reasonable rate. … Signing up and transferring our service was very straightforward and didn’t take long.

Brad Huyck

CodeKey Inc.


Google Reviews

My company recently moved to the 888 Big Beaver office building in Troy, MI and had Comcast installed initially. Their internet service (or lack thereof) was causing one of our most important computer programs to crash. They came out several times and we spent hours on the phone with them, but they could not fix the issue… Sherry at Clear Rate gave us great tech advice and demonstrated how her product could resolve the issue we are having and provide way better service than Comcast. Clear Rate all the way…

Christopher Thomas

eMortgage Funding

Google Reviews

Your team bent over backwards to ensure my installation went smoothly. I can’t thank you guys enough!

Tracey P.


Very pleased with service staff and contact from NOC before our staff noticed any issues. In over 20 years of IT and dealing with phone companies, Clear Rate is perhaps the BEST I have had the pleasure of working with.

Tina B.


The best phone company to work with. Hands down the best customer service. Ask for Sherry!

Raymen Yaldo

Google Reviews

As complicated and invasive as this installation needs to be, your crew has managed to be almost invisible and behind the scenes (during business hours!). I cannot thank everyone enough.

Diane C.


Alex S. was amazing. Thank you for being very kind, patient, efficient and helpful. My mother and I appreciate you. I hope nothing but the best for you. Thank you Alex S. Happy 2022 and beyond.


Google Reviews

Price is competitive which is important with declining educational budgets. I recommend them to everyone I can.

Gerry Hollander RCDD

Oakland Schools

Telecommunications Engineer


Our company recently had communications with your company and two of the noteworthy employees of yours deserve praise. Kellen and Kara were both professional, personable and knowledgeable on the phone and that is rare in this day of automated voice communication. Their service was truly appreciated!

J. Burke - Boston, Massachusetts


Many thanks to Eric and Fay, Chris and Alex and the Clear Rate Customer Service Team who truly do serve customers and are a delight.

Judi R.

Google Reviews

Clear Rate Communications has always given me the kindest support. Kristen helped me today and was very kind, very professional, very caring in helping me as I help my elderly mother with her phone billing. I don't think I've ever had sweeter service.5 STARS FOR Kristen!

Diane S.

Better Business Bureau Review

I don't know about all the other people's reviews but you need to give a shout out to some employees who step up and do a great job and one of them is a person named Kristen who works in the business department she helped me with my voicemail and fixed the problem and I really appreciate it and I think she deserves 5 stars in a raise!!

David L R.

Yelp Reviews

The technician sent today did a great job troubleshooting our issues and was very helpful.

Denise Scholz

Google Reviews

Clear Rate Communications has always given me the kindest support. Kristen helped me today and was very kind, I would like to thank Kristen for her assistance in solving a problem with closing my deceased Mothers account. She was understanding, and did what needed doing to resolve the issue.

Gloria White

Better Business Bureau Review

Our fiber internet connection from Clear Rate meets the high bandwidth demands. And the price is very competitive!

Andrew Foumia

Value Wholesale

IT Manager


CSR Nancy was very helpful with setting up my phone. I followed the directions I received but it wouldn’t work. She was kind, patient, knowledgeable about my issue. She walked me through fixing the issue. Instructed me with confidence, she solved the problem and made sure everything was working before she let me hang up. A shout out to Nancy for her excellent customer service skills. Marsha LaPage Google Reviews.

Marsha LaPage

Google Reviews

Kara took my over the phone payment and was very courteous and helpful today.

Dottie Parton

Google Reviews