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Dial “988” to Reach the National Suicide Prevention Lifeline

Aug 17, 2022

10 Digit Dialing is Now Required  |   MI Area Codes 616, 810, 906 and 989

Why is the local dialing plan changing?
Since some area codes in Michigan, 616, 810, 906 and 989 (shown in blue on the map to the left) have some 7 digit numbers with the prefix of 988, a change to 10 digit dialing, needed to be made to make 3 digit dialing to 988 possible for those at risk for suicide.

The FCC adopted an Order (FCC 20-100) approving the designation of 988 as the 3-digit abbreviated dialing code for the National Suicide Prevention Lifeline, requiring all telecommunications carriers, interconnected Voice over Internet Protocol (VoIP) providers, and one-way VoIP providers (covered providers) to make any network changes necessary to ensure that users can dial 988 to reach the existing National Suicide Prevention Lifeline:1-800-273-8255 (TALK).


Clear Rate Communications Names the JRT agency® Agency of Record

May 11, 2022

FARMINGTON HILLS, Mich., May 11, 2022 /PRNewswire/ -- The JRT agency®, a digital advertising agency, has been selected Agency of Record for Clear Rate Communications, a business and residential telecommunications service provider in Troy, Michigan, following a nationwide agency review. 

"It was clear right away that JRT understood our business," said Stephen Oyer, Chief Executive Officer at Clear Rate Communications. "It's rare that in a pitch for full rebranding assignment that an agency comes so close to hitting the mark. But that's what happened with JRT. They truly listened to our needs and did their research.  We ended up implementing 99% of what they recommended at that first meeting." 

After being awarded the business in late February, JRT acted swiftly with project kickoff on March 3, 2022, so they could deliver the many tangibles for Clear Rate's Town Hall, held on April 27, 2022. "I was impressed with how quickly the team worked to finalize the brand identity, create a style guide, mailers, flyers, website re-skin, brand essence video and employee appreciation to make the Town Hall event a huge success," said Julie Kraemer, Director of Marketing at Clear Rate Communications. 

JRT will work closely with Clear Rate Communications, launching a complete website restructuring and content overhaul within the next 90 days, then will continue to support Clear Rate with key branding, marketing and messaging initiatives for business and residential sectors.

"What's significant about our relationship with Clear Rate is that our moral compasses are set in tandem. Our businesses are both completely focused around the customer. I think it's why we were able to develop their brand descriptor, 'Service and speed is in our fiber', with such conviction — because we feel the same about our clients," said Mark Bellissimo, Chief Executive Officer at JRT. "We are thrilled to be working alongside Clear Rate Communications as a telecommunications leader and will help position them as such to their present and future clients."

About the JRT agency® 
The JRT agency® is a thoroughly modern communications company that moves brands at the speed of the customer. Although 46 years old, JRT always thinks like a start-up, providing a portfolio of digital-first services, including brand strategy, advertising, desktop and mobile platform development, B2B, B2C, multimedia creative, production, data management, environmental image engineering, influencer and experiential marketing, and more. To learn more, visit www.thejrtagency.com

About Clear Rate
Founded in Michigan over 20 years ago, Clear Rate (CR) is a trusted, innovative technology company providing 25,000 loyal business and residential customers across the country the latest telecommunications solutions designed around their needs, including fiber internet, hosted voice, cloud and managed IT solutions. CR is well positioned to grow and expand with recent investment from Linx partners and a newly hired leadership team made up of experts from across the telecommunications industry. CR continues to invest millions of dollars in our state-of-the-art 100 Gbps fiber network and provide more and more Michigan-based businesses the fastest, most reliable technology in the industry. With 24/7 local, live support, CR customers know they can always reach us. www.clearrate.com.

Media Contact:  
Keats Dolgin
The JRT agency®
Account Director
kdolgin@thejrtagency.com
248.553.7483

Life moves fast. JRT is a thoroughly modern marketing communications company moving brands at the speed of the customer. 
Website: https://www.thejrtagency.com/ 

SOURCE The JRT agency



Clear Rate Communications Announces New Executive Leadership for the Next Phase of Growth

Jan 31, 2022

Clear Rate Communications, LLC, a leading telecommunications service provider offering fiber internet, hosted voice, cloud and managed IT solutions to over 25,000 business and residential customers nationwide, hires key executives to facilitate growth, introduce new innovative products and expand their network.

“I’m excited and very optimistic with our early momentum and growth in the short period since our acquisition by L4, LLC, an affiliate of Linx Partners,” states Stephen Oyer, CEO of Clear Rate. “Our new and experienced executive hires have integrated seamlessly with our current leadership team and are in key positions to implement our aggressive next phase initiatives.”

As a result of the new leadership additions Clear Rate founders Sam Namy and Thane Namy will focus on their areas of expertise in finance and technology, respectively. Thane Namy said, “As Chief Technology Officer, I can now concentrate one hundred percent on new technology that makes our customer’s lives easier and businesses more productive.”

Tom Abraham, a proven sales leader with thirty years of success in the telecommunications industry, joined Clear Rate as Chief Revenue Officer. Tom will be responsible for helping customers grow their business and improving efficiency utilizing Clear Rate solutions and premium services.

“We’ve built and sustained revenue growth over the past twenty years to business and residential customers by expanding geographically and with technology that includes recently deployed fiber internet in the state of Michigan” said Sam Namy, Chief Financial Officer. “I’m looking forward collaborating with the new team and leading fiscal efforts for this next phase of growth.”

Additionally, Doug Black has joined Clear Rate as Chief Operating Officer. Black has over 30 years of leadership experience in telecommunications services including fiber, wireless, voice and data center solutions. Over the decades, Black has proven himself by providing strategic and tactical senior leadership across operations, engineering, IT, customer care and network services.

Julie Kraemer has assumed the position of Director of Marketing. She is an accomplished marketing leader with over thirty years of experience within the telecommunications industry. Kraemer has worked for large fortune 500 companies as well as smaller, fast-growing technology companies. She is an expert at successfully raising brand awareness and expanding market share using an integrated and multi-faceted marketing approach.

In addition to the aforementioned executive team hires there were notable in-house promotions, including Shoneizi Lang who has been promoted to Director of Human Resources. She has nine years of experience in human resource leadership across various industries including telecommunications.

About Clear Rate Communications Clear Rate, headquartered in Troy, Michigan, provides enterprise and consumers with a wide array of telecommunications solutions in over twenty states. The company's enterprise-focused services include fiber internet, cloud servers, managed IT as well as cloud voice and hosted phone systems powered by Microsoft’s Metaswitch next generation voice platform. Since its founding in 2001, the Company has developed a reputation for both white glove and reliable service while continuing to develop advanced solutions in the ever-evolving telecom industry. Over the last five years, the Company has invested millions of dollars in constructing fiber infrastructure in the state of Michigan and a state-of-the-art data center with Cisco multi-100Gb switching fabric and multiple redundant systems.

With recent investment from L4, LLC, a newly appointed, experienced leadership team, and substantial infrastructure investments, Clear Rate is positioned to expand its reach and provide quality solutions for an even wider customer base. For more information on Clear Rate, please visit www.clearrate.com.


Clear Rate Communications, a Fiber, Voice, and Cloud Service Provider, Acquired by Investment Firm L4, LLC

Oct 7, 2021

Clear Rate Communications, an innovative telecommunications service provider offering fiber internet, cloud solutions, voice and Managed IT solutions to over 30,000 residential and business customers nationwide, announces its acquisition to L4, LLC, an affiliate of Linx Partners, representing the investment firm’s second platform investment in the dynamic telecommunications industry.

Clear Rate, headquartered in Troy, Michigan, provides enterprise and consumers with a wide array of telecommunications solutions in over 20 states. The Company’s enterprise-focused services include fiber internet, hosted phone systems, cloud servers, managed IT, and additional services. Since its founding in 2001, the Company has developed a reputation for both white glove and reliable service while continuing to develop advanced solutions in the ever-evolving telecom industry. Over the last five years, the Company has invested millions of dollars in constructing fiber infrastructure in the state of Michigan and a state-of-the-art data center with Cisco multi-100Gb switching fabric and multiple redundant systems. Clear Rate is in a strong position to accelerate growth and expansion with these infrastructure investments.

At closing, industry veterans Stephen Oyer and Pat O’Leary will join Clear Rate as its Chief Executive Officer and Executive Chairman of the Board of Directors, respectively. Stephen has worked in the telecom industry for over 30 years and played a fundamental role in growing US Signal from 1997 to 2020 as its President and Chief Operating Officer and EVP of Sales. Pat has held senior management positions at numerous telecom companies in Michigan since 1989, including Everstream Solutions, TelNet, and LDMI Telecommunications. Thane Namy and Sam Namy, the Company’s current owner-operators, will continue in senior management roles at Clear Rate and will maintain significant ownership going forward.

Stephen Oyer commented on joining the Clear Rate team. “I am excited about the opportunity to lead the quality team at Clear Rate and shepherd the Company into its next phase of growth, building on its strong technical expertise and advanced solution offering.”

“Clear Rate is at a critical inflection point in its growth story,” said Pat O’Leary. “The foundation is already in place for the Company to expand its capabilities and geographic reach to serve more customers. I am delighted to be able to lead the Board of Directors as we grow and build the Company.”

Thane Namy commented, “We couldn’t be more thrilled about the fit we have found with L4 and the addition of Steve and Pat to lead our team. These partnerships will allow us to continue our expansion, bolster our team, and more aggressively capture market share.”

Giny Mullins, a Managing Director at L4, added, “We were drawn to Clear Rate because of its leadership, strong technical talent, and focus on customer service. Thane and Sam have built a quality company which we are honored to partner with. We are also excited with the addition of Steve and Pat. We believe that, with this management team, the Company is well-positioned to capitalize on numerous growth opportunities and industry tailwinds. Clear Rate has grown to possess many of the characteristics that L4 admires in a service provider, matching well with the type of partnerships that we’ve made in the past to professionalize businesses for their next phase of growth.”

L4 and the Company are also pleased to be working with Texas Capital Bank, which provided the senior debt financing for this transaction.

Press Contacts:
Clear Rate Communications
Thane Namy
1-248-556-4527
www.clearrate.com

L4, LLC
Giny Mullins
gmullins@linxpartners.com