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    FAQs

    1.877.877.4799
    Fax: 1.877.877.5225
    info@clearrate.com

    2600 W. Big Beaver Road
    Suite 450
    Troy, MI 48084

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    © Clear Rate Communications Inc 2022
    Office Closed

    In observance of Easter, our office will be closed until Saturday, April 16th, at 9:00AM Eastern Standard Time.

    For repair issues only: Please call our 24-hour repair line at 1-866-366-4665 (Toll-Free)

    For payments over the phone: Please call our 24-hour payment line at 1-877-877-8581 (Toll-Free)

    We wish you and your family a safe and happy holiday!

    ONLINE REPAIR TICKET OPTION NOW AVAILABLE

    Customers are now able to create and submit repair tickets via their online portal: https://clearrate.billcenter.net/

    Click here to learn more!

     

    E-Bill Fee Notice

    Effective August 17, 2021 we will increase the paper invoice fee by $.95 for all customers receiving mailed paper invoices. The entire charge can be avoided by signing up for electronic billing at https://www.clearrate.com/ebill/ or call us at 877-877-4799 for additional assistance. Thank you!

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