Our customer care teams are focused on providing outstanding service to our customers by responding to requests professionally and efficiently on the first call. We focus on “One-Call Resolution”, so your request is processed quickly and correctly.
We provide exceptional value to our business customers by creating solutions that improve profitability, streamline operations and improve productivity. In many cases we can couple our solution with lower monthly costs, resulting in unmatched financial benefits.
The days of waiting months to complete your installation and / or changes are over when you become a Clear Rate customer. In many cases we can have your new services installed in just a matter of weeks. Try doing that with the competition!
Our clients say it best…
Thank you. We’ve been really impressed with your service.
We’ve been very pleased with your service. We especially like the way you check in when we’re having an issue and followup to ensure resolution.
Your technician should get a medal for how calm he was when things were upside down here and I’m pretty sure it wasn’t any fault on his end.
Your team bent over backwards to ensure my installation went smoothly. I can’t thank you guys enough!
Your technician was incredibly customer oriented and skilled. I, along with my team, could not be more appreciative of his time and work. The pace at which he worked, the consideration he provided to my team for the work they were doing, the additional questions of that he answered, the 2 year unresolved problem that he resolved – and many more, were exemplary.
Your technician was the nicest person I’ve worked with in a long time & I would gladly do business with him any day of the week.
As complicated and invasive as this installation needs to be, your crew has managed to be almost invisible and behind the scenes. I cannot thank everyone enough – I was pretty nervous about how we could do this during business hours.