Cost savings and low capital investment – Hosted IP PBX (Cloud) systems cost less than traditional PBX systems, which require expensive, on-site hardware and maintenance.
Unlike premise-based systems, the “brains” of Hosted IP PBX reside in the cloud, so there is very little equipment to purchase, resulting in limited up-front costs.
IT resources typically allocated for phone maintenance and programming can be shifted to other revenue-generating projects. For companies that don’t have an IT department, this would be a great option.
IP PBX systems can also reduce long-distance and international call costs, especially for companies with multiple locations.
Moving and adding locations is easy AND less expensive- Unlike traditional premise-based phone systems, Hosted IP (cloud) PBX systems can be easily scaled up or down.
With the click of a mouse, extensions or lines can be added or moved, from any location.
Administrators and users can program their phones, features, and routing to meet their needs via an online portal. This saves the company significant time and money.
The cost of uninstalling, transporting, and reinstalling it can represent anywhere from 20-40% of the cost of an entirely new system.
Business Continuity and Security - Since the phone system resides in a secure facility with safeguards like backup power and equipment, events at your location (such as a power outage) would not affect your business. You can simply and quickly configure the service to have the calls routed to an alternate number (such as another location, home, or mobile device).
Employee collaboration, reachability, and productivity - With Unified Communications capabilities employees from any location (remote or in the office) can use their PC, mobile, or desk phone to call, video conference, or message/text internally or with clients. Also, employees can see if someone is in a meeting or available to chat.
Integration with CRM, Outlook, and other software - IP PBX systems can be integrated with other software applications, such as Outlook and customer relationship management (CRM) systems, which can streamline business processes and increase productivity. When employees are chatting with clients they can easily access account information to provide a high level of customer service. Outlook integrations allow for Click to Call, checking calendar availability and scheduling meetings.
