Replace Your IT Headaches with Stress-Free Support
from Clear Connect Helpdesk
Supporting your IT systems can be draining — on your time, on your finances, and on your patience. If the amount of IT work at your business has grown out of control, if it’s difficult to keep up with rapidly emerging technology, or if you simply want to cut some costs, you need Clear Connect Helpdesk.
Single Machine | HD Light | HD 10 | HD 20 | HD 30 | |
Support for 1 Workstation or Server | Support for 5 Workstations, 1 Server | Support for 10 Workstations, 1 Server | Support for 20 Workstations, 1 Server | Support for 30 Workstations, 1 Server | |
Cost (at least 36 mo. term) |
$29.99/mo. |
$149/mo. |
$269/mo. |
$499/mo. |
$699/mo. |
Remote Support | |||||
Remote Monitoring | |||||
Patch Management | |||||
Audit & Inventory | |||||
Anti-Virus/Anti-Malware | |||||
Onsite Support | as needed, $249/2 hours | 2 half day visits/year included | 4 half day visits/year included | 8 half day visits/year included | 12 half day visits/year included |
Setup fees: the lesser of $29/machine or $99/package
Helpdesk support may be limited in certain locations. Please contact us to confirm availability.
Despite seemingly similar offerings, not all Managed Services Providers are the same. Many smaller providers promise quick resolution to your IT issues, but with limited staff they fall short in the fairly common event of multiple customers simultaneously needing help. On the other end of the spectrum are mass service providers, who can deliver robotic, overly scripted support, often from foreign countries, and all without ever really listening to your needs or understanding your problems.
At Clear Rate Communications, customer service is our #1 priority. We’ve worked hard to strike the perfect balance between having an ample, capable staff of highly qualified technicians and delivering the personal support you’d expect from a local Michigan company. We include onsite support in every Clear Connect Helpdesk package, and your call will never be answered by someone in another country.
In observance of Easter, our office will be closed until Saturday, April 16th, at 9:00AM Eastern Standard Time.
For repair issues only: Please call our 24-hour repair line at 1-866-366-4665 (Toll-Free)
For payments over the phone: Please call our 24-hour payment line at 1-877-877-8581 (Toll-Free)
We wish you and your family a safe and happy holiday!
Effective August 17, 2021 we will increase the paper invoice fee by $.95 for all customers receiving mailed paper invoices. The entire charge can be avoided by signing up for electronic billing at https://www.clearrate.com/ebill/ or call us at 877-877-4799 for additional assistance. Thank you!
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