Auto AttendantGreet callers with state-of-the-art automated receptionist functions including a custom greeting and dial-by-name directory |
Multiple Call AppearancesMake and receive calls from multiple devices or locations on a single line |
Call JumpTransfer a current call to another device without interrupting the conversation |
Communicator AppAccess and use all of the features of your uControl Cloud PBX phone and more on your mobile device or computer |
Multi Line Hunt GroupsDirect incoming calls to a selection of lines in a specified sequence until one of the lines answers |
Call Pickup GroupsAllow users to answer incoming calls to lines other than their own |
VoicemailAllow callers to leave a voice message when you can’t answer your phone |
Voicemail to EmailReceive voicemail messages as audio files sent to you via email |
Voicemail TranscriptionReceive voicemail messages as text files sent to you via email |
Caller IDSee the calling party’s name and number |
Speed Dial, Short Codes, Intercom CodesPlace internal, external, and intercom calls with as little as 1 digit |
Automatic Call Back, Automatic RecallEasily return the most recent call or hear the caller’s number followed by an option to return the call |
Call Waiting with Caller IDSee the calling number and/or name when a second caller is on the line |
Call HoldPut a call on hold to dial or receive another call |
Call TransferTransfer a call to another party |
Call Park/PickupPut a conversation on hold on one line to be picked up and continued on another line |
Paging/Intercom FeaturesUse a phone to broadcast an announcement over on or more connected speakers |
Shared Line AppearanceMonitor another phone, receive its calls, and transfer or send to voicemail |
Web PortalManage calls, faxes, voicemails, and phone settings through an easy-to-use interface; administrators can configure business-level features |
Business Call Manager (BCM)Enable customized call forwarding or a simultaneous ring to a mobile device |
Receptionist FeaturesMonitor an entire office, see who’s available, and easily transfer calls |
Do Not DisturbSend all incoming calls directly to voicemail |
Click to DialPlace calls to contacts instantly in applications such as Microsoft Outlook |
Desk Phone CustomizationConfigure phone buttons to your personal needs through an easy graphical user interface |
Video ChatChoose to uplift your call to a video call when the other party has a compatible service |
Fax to EmailSend and receive faxes via email |
Account CodesRequire an account code to be entered before placing certain types of calls, such as international or premium rate calls |
Call LogsEasily access a log of all calls made, missed, and answered across the entire company |
Music on HoldPlay music or pre-recorded messages to callers on hold |
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