Customer Resources
Click on the links to view support material or download applications.
CommPortal Video Tutorials
Learn how to view calls and message notifications, listen to voicemail, look up contacts, and configure settings for features like call forwarding, emailing voicemails, or blocking anonymous calls. CommPortal is included in all uControl Cloud PBX installations beginning in 2017.
Accession Video Tutorials
Learn how to integrate your mobile phone, tablet, or desktop/laptop computer with your uControl Cloud PBX phone system. Accession is compatible with uControl systems installed January 2017 and later.
Applications and Guides for uControl Systems Installed 2016 and Prior
Download applications for use with uControl Cloud PBX phone systems installed BEFORE January 2017.
Download uControlFax Application for Windows
Download uControlFax Application for Mac
uControlFax – How to Send an Outbound Efax
Download GloCOM Communicator & Fax Application for Windows
Download GloCOM Communicator & Fax Application for Mac
Voice Mail User Guide for uControl (Hosted PBX) Systems Installed 2016 or Prior
Applications and Guides for uControl Systems Installed in 2017
Download applications and user guides for uControl Cloud PBX phone systems installed in 2017, or after. Be aware that the Accession Client has been re-branded to MaX UC.
Voice Mail User Guide for uControl Cloud PBX Systems Installed in 2017
CommPortal End User Video Tutorial
CommPortal Business Group Admin Video Tutorial
Download Accession Communicator Application for Windows
Download Accession Communicator Application for Mac
Accession Mobile Video Tutorial
Accession Desktop Video Tutorial
Accession Mobile Quick Start Guide
Phones
User Guides for the phone equipment used in your uControl Cloud PBX.
Polycom VVX 500/600 User Guide
Polycom IP 5000 Conference Phone User Guide
