A username and password is required to submit support tickets.

Go to Clear Rate’s Bill Center at https://clearrate.billcenter.net/

To create a ticket: hover over Create & then click Ticket

Select the Service number related to the repair being reported

Under Priority select Open

Select the Ticket Type that best describes the issue being reported

Confirm the Contact Name, Contact Number and Contact Email is accurate

Enter a Description reporting the trouble this service is having

You can also attach a file, test result or any other supporting documents related to the issue being reported

Then click Submit Ticket!

Still having trouble?

We’re here to help!

Call Clear Rate Customer Care:  877-877-4799

Call Clear Rate’s 24-Hour Repair Line:  866-366-4665