Reliable communication is critical for healthcare. Hosted Unified Communications (UC) can transform how healthcare organizations operate and serve their patients. By connecting systems of communication devices and applications, Hosted UC enhances business communication, collaboration, and productivity across the entire organization. Clinicians can utilize a variety of communication modes depending on which is most effective.
Hosted UC helps administration, clinicians, and patients communicate anytime, anywhere. In today’s healthcare environment, doctors can expect to better connect with their patients and other members of their organization with Hosted UC.
Manage tight budgets and shrinking IT staff
Healthcare IT budgets, as in all other industries are constantly shrinking. Capital assets are more likely to be used for a new radiology or other diagnostic equipment rather than replace an aging phone system. Hosted UC does not require a capital investment since equipment is hosted in the cloud. And because it is hosted in the provider’s network, upgrades and management are the responsibility of the provider, allowing IT staff to focus on more strategic initiatives.
Increase Productivity
Hosted UC enables healthcare staff and clinicians to work more effectively. Mobility, (the ability to use a desk phone, PC, mobile phone or table, enables colleagues, clinicians and administrative staff to connect from anywhere.
Pagers are one of the greatest causes of frustration among physicians. Using outdated technology like pagers can waste up to 45 minutes per work day just trying to communicate with peers and coworkers. Healthcare organizations can reduce costs associated with outdated communications and improve patient outcomes and patient discharge times. These savings alone can justify the switch to Hosted UC.
Improve Patient Outcomes
Hosted UC makes it easier to communicate across your facility, enabling staff to answer patient and coworker questions much more efficiently. Streamlined communications can also reduce confusion over the state of patients, where a misunderstanding not only wastes the clinician’s time, but also negatively impacts the patient’s course of treatment. By connecting doctors and staff together, your organization can use unified communications to significantly reduce inefficiencies. With Hosted UC, clinicians and staff will be able to give quality care as quickly as possible.
Unite Teams Globally
Healthcare providers and their patients benefit from Hosted UC allowing them to collaborate across not only just their office, but also across the country or globe. Although most hospitals are using electronic medical records (EMRs) to streamline and improve communication, many believe that the denseness and complexity of has resulted in more questions. Using Hosted UC collaboration features, teams can easily share complex data like EHRs and answer questions that arise during a consultation.
Enable Video Conferencing and Tele-Medicine
Integrating video conferencing into tele-medicine improves these consultations and patient experience. Many healthcare organizations are already using video conferencing to improve their operations and patient experience. Patients can video call their doctor and receive a quick evaluation of certain common health issues. This is especially helpful for follow-ups, questions and answers, tele-therapy, and evaluating visual symptoms. Tele-medicine and video conferencing are not just trends - due to the recent Covid-19 pandemic, it is now a mainstay.